Prepare a presentation of the policy proposal you developed in Assessment 2 for one of the stakeholder groups identified in your proposal. Inform the group about the future of organizational policy and practices, the current performance shortfalls, and the rationale for why the new policy and practices are needed. In addition, explain how the group will benefit from this change in order to obtain their buy in and support.
Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.
Improving quality and outcomes is a key focus for health care organizations. With a focus on quality, the Centers for Medicare and Medicaid Services (CMS) publish publically reported data online and update it quarterly, which allows patients to compare hospitals on a wide range of metrics. These metrics can also be used to inform policy changes at local, state, and federal levels.
It is important that health care leaders be able to clearly articulate policy positions and recommendations and garner buy in and support from stakeholder groups for policy and practice changes in their organizations. Unfortunately, there is often a lack of effective communication. Consequently, it is important for health care leaders, when leading change, to ensure that clear and open communication is ongoing and informative.
An important aspect of change leadership is the ability to address diverse groups of stakeholders and create buy in and support for your ideas and proposals for change. This assessment provides you with an opportunity to demonstrate and hone these skills.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
The policy proposal you developed was well received by senior leadership. As a result, they have asked you to put together a presentation for one of the stakeholder groups that you identified in your proposal.
Your deliverable for this assessment is a slide deck to support your presentation. You may use Microsoft PowerPoint or any other suitable presentation software. Please use the notes section of each slide to develop your talking points and reference your sources, as appropriate.
If you choose to use PowerPoint and need help designing your presentation, you may wish to explore the Guidelines for Effective PowerPoint Presentations [PPTX] and Record a Slide Show With Narration and Slide Timings resources.
If you need any additional guidance for recording a presentation in Kaltura, the Using Kaltura [PDF] resource may be helpful.
The Building Buy In and Communicating With Stakeholders | Transcript media piece may help to provide context for you presentation or refine your communication strategy for specific stakeholders.
The design and organization of your presentation will determine how many slides you need. However, in this instance, senior leaders have suggested that 8–12 slides is a reasonable expectation for this presentation.
Being able to effectively address any audience is a necessary leadership skill. Remember that you are the speaker, not a projectionist. Your purpose is not to present a slide show. Your audience is there to listen to what you have to say, not read your slides—or worse, listen to you read them. Design your presentation slides to compliment and reinforce your message and engage your listeners.
The following tips will help you create presentation slides that work to your advantage:
Note: The tasks outlined below correspond to grading criteria in the scoring guide.
In your presentation, in an order that makes sense for your presentation, senior leaders have asked that you:
Submit your PowerPoint presentation and any other necessary documentation or links (if you used other technology) when you turn in this assessment.
1. Propose an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law.
Passing Grade: Proposes an institutional policy or practice guidelines related to an existing local, state, or federal health care policy or law, and identifies assumptions on which the proposal is based.
2. Interpret for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines.
Passing Grade: Interprets for stakeholders the relevant benchmark metrics that illustrate the need for a policy or practice guidelines, including details or perspectives that will be especially relevant for the specific stakeholder group .
3. Analyze how proposed institutional policy or practice guidelines related to an existing health care policy or law would impact a stakeholder group.
Passing Grade: Analyzes how proposed institutional policy or practice guidelines related to an existing health care policy or law would impact a stakeholder group; identifies knowledge gaps, unknowns, missing information, unanswered questions, or areas of uncertainty (where further information could improve the analysis).
4. Advocate for how the proposal would improve quality and outcomes relevant to the stakeholder group.
Passing Grade: Advocates for how the proposed changes would improve quality and outcomes relevant to the stakeholder group, and impartially considers and addresses conflicting data or perspectives.
5. Propose strategies for collaborating with a stakeholder group to implement and apply proposed institutional policy or practice guidelines related to a local, state, or federal health care policy or law.
Passing Grade: Proposes strategies for collaborating with a stakeholder group to implement and apply proposed institutional policy or practice guidelines related to a local, state, or federal health care policy or law; shows insight to stakeholder perspectives by addressing possible objections.
6. Apply persuasive and effective communication when presenting to a group of stakeholders.
Passing Grade: Applies persuasive and effective communication when presenting to a group of stakeholders, and includes details that demonstrate attention to the interests and concerns of the stakeholder audience.
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